Last Updated: [01.11.2025]
Welcome to TravelOn (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [insert your domain] and use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you book a tour or contact us, we may collect:
- Full name
- Email address
- Phone number (including WhatsApp if used for communication)
- Passport or ID details (only if required for booking)
- Payment information (processed securely through third-party systems)
b. Non-Personal Information
We may also collect:
- Browser type and version
- Device information
- IP address and location data
- Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Communicate with you about your inquiries and travel arrangements
- Send booking confirmations and updates
- Improve our website and services
- Send special offers or newsletters (only with your consent)
- Comply with legal and regulatory requirements
3. Sharing Your Information
We may share your information with:
- Partner hotels, tour operators, and transport providers — only when necessary to complete your booking
- Payment processors — to handle transactions securely
- Government authorities — if required by law
We never sell or trade your personal data to third parties for marketing purposes.
4. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes and enforce agreements
5. Cookies and Tracking
Our website uses cookies to:
- Improve your experience
- Remember preferences
- Analyze performance with tools such as Google Analytics
You may disable cookies in your browser, but some functions might not work properly.
6. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.
All payments are processed through secure, encrypted gateways.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing messages
- File a complaint with a data protection authority (if applicable)
8. International Transfers
If you are located outside Armenia, your information may be transferred and processed in Armenia or other partner countries.
We take all necessary steps to ensure adequate protection of your data.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any updates will be published on our website with the revised date shown above.